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SunSoft OnlinePosted 9 months ago

Call Center Agent - Remote role Arizona

$39,520–$41,600 year

RemotePhoenix, Arizona, United States or New York City, New York, United States

Full TimeEntry LevelHigh School Or Equivalent

Job Summary

Remote Call Center Agent responsible for handling inbound tax compliance calls. Must have strong multitasking skills and basic tech proficiency. High school diploma required, with preference for associates degree. Full-time role offering $19-$20 per hour.

Required Qualifications

  • Strong ability to multitask
  • Basic use of Microsoft Word, Excel and Google Workspace
  • Basic math skills
  • Communicate well both in writing and verbally
  • Great interpersonal skills
  • Retain knowledge easily
  • Creative in problem solving
  • Goal oriented
  • Organized

Desired Qualifications

  • Spanish-speaking
  • Experience with participating in process improvement activities
  • Basic math skills
  • History of working in banking

Additional Requirements

  • Only Arizona candidates.
  • Selected candidates must abide by the required pre-employment checks including state and federal criminal background check, fingerprinting, and Arizona tax filing records check for the previous 5 years.
  • Short stint work history will likely not make it to the interview.
  • Call center history should not be switchboard operation/dispatch, transferring calls.
  • Candidates must have the ability to transport equipment from office to home (micro desktop, 2 monitors, keyboard, mouse, headset) - not public transportation.

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